Access To Information
Skip Ribbon Commands
Skip to main content
Navigate Up
Sign In

All council websites and online services will be unavailable from 5:30pm today for essential maintenance

Access To Information

Print this Page
Access to Information
Access To Information
Click here to Request an Online Service

Access to documents, files or information held by Council is facilitated by the Government Information (Public Access) Act 2009.  The new Act replaces the Freedom of Information Act (FOI) and Section 12 of the Local Government Act.

For information and guidelines to assist you in the application to access documents, files or information, please view the FAQs and Forms below.  To lodge an application either click on the "Apply for It" Button or complete one of the forms below and forward to Council.

Note: Please review FAQs carefully before completing your application.

Frequently Asked Questions

How can I access Council information?
Council has a mandatory requirement to publish certain information to its Website: Open Access Information Register.  

How to view information held by Council: 

  • To view information that is freely available on Council's website visit: Access to Information
  • For all other information not published to Council’s website, an application will be required:

1. Informal Access Application:

Informal Access Applications incur no application fee, however, should you wish to obtain copies of documents, copying charges may apply.

To apply informally for access to Council documents or information:

2. Formal Access Application:

A Formal Application application may be necessary if the information required cannot be accessed through any other avenue. This type of application is required when requesting a large volume of information or involves an extensive search.

Formal Access Applications incur a $30 application fee (and further processing fees may apply).

To apply for formal access to Council’s documents or information:

  • Download a copy of the Formal Access Application and forward to Council.
  • or contact Council's Customer Service Office on (02 4227 7111)

Applications will only be accepted in accordance with the provisions of the Government Information (Public Access) Act 2009.