Rates & Charges
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Rates & Charges

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Service of Rates Notice

Council has two other services that are available to you to receive your bills electronically.

1. BPAY View:  you can opt to receive bills and statements straight to your online financial institution account. For details, visit http://www.bpay.com.au/Personal/Receiving-bills-with-BPAY-View.aspx or contact your financial institution.

2. Email Broadcast: you can register for this service to get notices via email at https://registrations.pml.com.au/wollongong  

Payment options

Direct Debit

Take the worry out of paying on time by having your accounts paid directly from your bank, building society or credit union account. You can have your payments automatically debited on the due date .

Online

Our secure internet payment system is an easy system that allows you to make a payment using your Visa or Mastercard.

Credit card transactions incur a 0.55% processing fee. If you choose to use your credit card, you will incur this fee at the time of payment. 

Example: 

Amount $100.00
Credit card processing fee $     .55
Total payment $100.55

BPAY

BPAY allows you to pay a variety of bills from your cheque or savings account. Credit card payments are not accepted through the BPAY system. Contact your financial institution to register for BPAY, or visit the BPAY website.

Post Billpay

You can pay your Wollongong City Council bills in person at any Post Office, by phoning on 13 18 16, or by visiting the Post-bill-pay website.

Phone

To pay your Wollongong City Council bills over the phone, 24 hours a day, seven days a week, call our payments line on 1300 672 936. We accept payments using Visa or Mastercard.

Mail

Send your cheque, and the payment slip at the bottom of your notice to Wollongong City Council - Locked Bag 8821, Wollongong DC NSW 2500.

Remember to allow enough time for the cheque to reach us by the due date. Please make your cheque payable to Wollongong City Council, and mark it 'not negotiable'.

In Person

Visit our Customer Service Centre, located on the ground floor of our Administration Building, between 8.30am and 5pm Monday to Friday except public holidays.

You can pay in person using cash, cheque credit card or EFTPOS. Please make your cheque payable to Wollongong City Council, and mark it 'not negotiable'.

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