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Wollongong City Council

Information about your rates notice

Category Level:    Notice
Last updated on 16 November 2022 at 9:11am, 2 weeks ago

Rates notices for the second instalment in 2022-2023 have now been posted.

When do I need to pay?

If you're paying by instalments:

  • The second instalment is due by 30 November 2022.
  • If you chose to defer payment for your first instalment, it is also due on 30 November 2022.

If you've made any payments since 18 October 2022, you can deduct these from the remaining amount due.

When will my direct debit go through?

If you have a direct debit in place, the next deduction will be on 30 November 2022.

Why did I get a notice that my reference number has changed?

We updated our rates system in mid-2022. This meant that the reference number and biller codes for your rates also changed for your 2022-2023 notice.

Please check the reference number at the bottom of your rates notice, and make sure details are updated when paying to avoid missing payments.

What if I'm struggling to pay?

Please call (02) 4227 7111 to talk to us as soon as possible about your options. You can also visit the the Pay Your Rates page to learn more about our Debt Recovery and Hardship Policy.

Where can I learn more?

Visit the Pay Your Rates page to learn about paying your rates.


Please note: we are currently receiving a high volume of calls to our Customer Service centre. If you are trying to phone us about your rates, please be patient or see our Contact Us page for other ways to get in touch.