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Wollongong City Council

Changes to Council Services

  • You must follow all NSW Health rules that apply at the time of your visit to any Council facilities. Please note, these rules may change at short notice.
  • Please do not attend our facilities and services if you are unwell, or are waiting on COVID test results.
  • People aged over 12 years must wear a face mask at all indoor Council facilities. For more information about face masks, please see the NSW Health website.
  • Please check-in where QR codes are provided.
  • Consider others and try to maintain physical distancing where possible.

The health, safety and wellbeing of everyone in our community is our top priority.

Our services and facilities are working in line with NSW public health rules. To keep our community and staff safe, we’re taking a cautious and risk-based approach to put the right measures in place for each of our services and facilities.

We have flexible measures in place to keep our services and functions going, but there may be changes or disruptions to some of our activities at short notice.

Latest changes to Council services

Service or activitySummary
Australia Day EventA COVID-safe, limited event program has been announced. See our Australia Day page for updates.
Wollongong Art GallerySchool holiday workshop program has been cancelled. See our Online Workshops list for free at-home activities.
Wollongong Botanic GardenGreenplan Plant sales are set to restart from 21 January.

Ongoing service information

Pick an area below to learn about our COVID-safe operations.

Lifeguards and Life Savers are patrolling 17 of our beaches. See our Beaches page for patrol hours.

Beach visitors must follow all current NSW Public Health rules.

Please try to stay physically distanced from others where possible.

If you're feeling unwell, stay home and get tested.

Everyone using our community centres and halls must follow all current NSW Health rules. Please note, these rules may change at short notice.

People aged over 12 years must wear a face mask at all indoor Council facilities. For more information about face masks, please see the NSW Health website.

Please check-in where QR codes are provided.

Please note, some halls and centres remain closed. We'll update our Community Centres and Halls page as changes are confirmed for individual centres.

  • Community transport services are continuing with changes to allow for social distancing on board the buses. Essential services to doctors’ appointments and shopping will continue. Our staff are contacting clients and our volunteers directly to provide details of these changes.
  • Council's interpreter service is on hold until further notice. Links to COVID-19 information in community languages are available on our COVID-19 Multilingual Information page.

People visiting our administration building must follow NSW public health rules. Please note, these rules may change at short notice.

People aged over 12 years must wear a face mask at all indoor Council facilities. For more information about face masks, please see the NSW Health website.

Please check-in using the QR code available.

If you feel unwell, stay home and get tested.

Please note, Duty Officer enquiries remain by phone only.

You can also report Council-related issues to us online or phone us on (02) 4227 7111 during business hours.

Council's outdoor construction projects are working in line with NSW Public Health Orders, and we have COVID-Safe plans in place for all of our worksites.

Beaton Park and Lakeside Leisure Centres, including Beaton Park Pool and Kerryn McCann Athletics Track, are open.

Please visit the Leisure Centres website for details about opening hours and COVID safety.

Our libraries are now open to everyone in our community.

Return chutes at each Library are open to receive returns.

Library members can still access a range of digital resources through the library website, including eBooks, eAudiobooks, digital newspapers and movie / documentary streaming.

For more details and updates on library services, please see the libraries’ FAQs page.

Our rock pools and patrolled pools are open. See Our Pools page for locations and opening hours.

Pool bookings are no longer needed.

You must continue to follow any public health rules that apply at the time of your swim. Please note, these rules may change at short notice.

Pools are open to all swimmers, regardless of your vaccination status.

People aged over 12 years must wear a face mask at all indoor areas. For more information about face masks, please see the NSW Health website.

Please check-in where QR codes are provided.

If you feel unwell, stay home and get tested.

We've increased the maintenance program for our city's most-used public spaces. This includes things like picking up rubbish, emptying bins, and cleaning.

Thanks to everyone for supporting us to keep our public spaces in good shape by using bins or taking your litter with you.

And just a friendly reminder: even with extra cleaning in place, it's still important to practise good personal hygiene by washing your hands regularly and / or using hand sanitiser.

QR codes at playgrounds, skate parks and outdoor fitness equipment locations

We've placed QR codes at some of our busier playgrounds, as well as our skate parks and outdoor fitness equipment locations. We encourage everyone to check in when visiting these spaces.

Outdoor BBQs

Our public BBQs are available for use.

Bulli, Corrimal and Windang Tourist Parks are open.

Please see the Tourist Parks website for COVID safety information and conditions that apply for bookings and guests.

The Vale Golf Course is open. All play must take place in line with NSW Public Health rules, and our COVID-Safe plans.

Please see The Vale website for more information.

If you have questions about your bin collection service, call 1300 362 360 or visit the Wollongong Waste website.

Our Waste Depot, Community Recycling Centre and Revolve Centre are open.

  • Please check-in where QR codes are provided.
  • People aged over 12 years must wear a face mask at all indoor areas.
  • Please consider others and maintain physical distancing where possible.
  • Payment is by card only.

You must also follow any other NSW Health rules that apply at the time of your visit. Please note, rules may change at short notice.

For more information see Our Waste Depot page.

Wollongong Art Gallery is open to everyone in the community. Please see the Gallery website for more information.

Wollongong Botanic Garden is open.

Please see the Botanic Garden's website or follow the Botanic Garden on Facebook and Instagram for updates.

See the Memorial Gardens website for current COVID-19 information for our cemeteries, memorial gardens and chapels.

The Memorial Gardens office is closed to the public until further notice, but staff are available to provide assistance by email or phone (02) 4227 7780.

Wollongong Youth Centre has reopened for drop-ins. We're also still running some programs online. See our Programs and Events page for details.

Our Youth Services staff are available during business hours by email or phone (02) 4227 8222.