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Wollongong City Council

Click and Collect your next page turner at Wollongong City Libraries

Friday 15 October 2021

Wollongong City Libraries are opening their doors to all community members through a COVID-safe click and collect service from Monday 18 October.

Library members will be able to reserve books, DVDs and CDs through the Wollongong City Libraries app, online via the website’s catalogue or by calling the selected library. Once their item is reserved they can arranged for a contactless and COVID-safe pick up at their nominated library’s entrance during opening hours. The libraries will only be open for Click and Collect and not browsing at this time.

Wollongong Lord Mayor Councillor Gordon Bradbery AM said that this is great news for members who’ve been looking forward to accessing our diverse range of items once again.

“We know our residents will be happy to hear there is now the option to safely pick up that long-awaited novel or an anticipated film to keep them entertained at home,” Cr Bradbery said.

“With our digital services, our members can simply scroll through the online catalogue and reserve up to 40 items. Depending on availability, you will be notified as soon as it’s available for your collection.”

Only one person per household can pick up the reserved items and we ask you social distance, and check in using the QR code when attending. Masks are a must for collections at Wollongong Library as customers will enter the Administration Building. You can use the app or call the nominated library to notify of your arrival for the contactless collection.

“Our community’s safety is our highest priority, so we’ve ensured the process and measures in place are contactless and follow the current Public Health Orders,” Cr Bradbery said.

“We hope our library members use the service well, but we ask those who come to collect their items, to do the right thing and follow the rules to ensure a safe visit. And if you’re feeling unwell, even with the mildest of symptoms, please do not visit, get tested and isolate.”

Click and Collect reservations can be made through:

For more information on how to organise a Click and Collect order please visit our FAQ page on Wollongong City Libraries website.

Not a member? You can register for free on our website.

Library Click and Collect hours: Monday to Friday 9.30am to 5pm and Saturday 9.30am to 1pm