Accessible digital formats
All government agencies must meet the current Web Content Accessibility Guidelines (WCAG) at AA level in their digital communications.
WCAG explains how to present information online so that it can be understood by people with different abilities, or who are using assistive technologies like screen readers or joysticks. WCAG also helps people using mobile devices.
Even if you are not part of a government agency, following the WCAG standards will help make your content accessible to a wider audience.
Accessible digital information
Your website and other digital platforms should include key information about accessibility at your event, such as:
- Accessible public transport options
- Nearest on-street accessible parking space and / or commercial building with accessible parking
- Details of accessible drop-off zone/s
- Locations / names of roads that may be closed or affected
- Accessible seating and viewing areas, and information about booking requirements
- Accessible toilet locations
- Details about hearing loops, Auslan interpreting, captioning and / or audio description if they are provided
- Maps that include key event destinations, accessibility infrastructure and continuous accessible paths of travel
- Relevant access icons
- Alternative ways to contact event organisers, including email, contact number and the National Relay Service
- Contact details for accessibility assistance at the event.