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City of Wollongong

Wayfinding signs and maps allow people to understand the layout of an event and be confident about attending and participating in the activities on offer.

Signage should be clear, concise, easy to read and show the international symbol of access where an accessible service is being provided.

At a minimum, wayfinding signage should:

  • Use a minimum 18-point sans serif type font (eg, Arial or Helvetica)
  • Avoid using all capital letters (use upper and lower case), with no underline text or italics, and make sure text is horizontal and straight (not vertical)
  • Use the highest contrast between text and background
  • Use access icons
  • Be printed on a non-reflective surface
  • Use directional arrows
  • Be located at decision-making points such as entrances
  • Provide direction to key event destinations such as performance spaces and food service areas
  • Provide direction to accessibility elements such as accessible toilets, accessible seating and viewing areas
  • Be located at the key destination points to mark them
  • Include directional signage at a height that can be seen from a distance (consider the expected crowd density at your event and wheelchair users)
  • Not block continuous accessible paths of travel, and provide a 2000mm height clearance.