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City of Wollongong

Click the 'forgotten password' link on the login screen, then enter your email address. If you have an account attached to that email address, you will be sent a link to reset your password.

If this doesn't work, please call us on (02) 4227 7111 for help.

Please note: to support your online security, you'll be prompted to reset your Online Services password after approximately 3 months.