Below is a quick guide to where you can find some common applications and information using our online portal.
| Item | Location in Online Services | Available to |
|---|---|---|
| Bush Fire Attack Level Certificates | Lodge an Application (Planning & Development) | Registered users only |
| DAs on exhibition Includes current applications on exhibition, related documents and the option to lodge a submission. Visit the Notifications and Submissions page to learn more about the submission process, and read our Protection of Privacy statement before you make a submission. | Development Applications on Exhibition | Everyone |
| Development Application Register Search by address or application number to view a current or past Development Application and determination documents (where a web-enabled version is available). See our document viewing guide for help. | Application Tracking | Everyone |
| Development Consents Search by address or application number to view determination documents (where a web-enabled version is available). See our document viewing guide for help. | Application Tracking | Everyone |
| Event applications | Lodge an Application (Use of Public Land) | Registered users only |
| Filming and photography applications | Lodge an Application (Use of Public Land) | Registered users only |
| Land information Legal descriptions of land parcels. | Public Land Search | Everyone |
| Maps View general map, or toggle layers to see planning and other information. |
Public Maps (or see our Maps page for links to different types of maps) | Everyone |
| Payments to Council Pay a rates notice, bill or invoice sent to you by Council. | Pay Now | Everyone (have your invoice or payment reference number handy) |
| My Account | Registered users only | |
| Permit applications Includes Tree Permits, business activities work zones, and road, frontage or driveway works. | Lodge an Application (Permits & Licences) | Registered users only |
| Property certificate applications Includes 10.7 Certificates, Building Information Certificates, Flood Level Information, Rates or Payments Owed and more. | Lodge an Application (Certificates) | Registered users only |
| Property information including Lot number, Council Ward and property type | Public Property Search | Everyone |
| Rates notice copy | Lodge an Application (Council Services) | Registered users only |
| Resize your red bin | Lodge an Application (Council Services) | Registered users only |
| Report an issue or request a service | Create Customer Request | Everyone |
| Track a request or report | Track Request |
Everyone (using a tracking number) |
| My Requests |
Registered users only (no tracking number needed) | |
| Track an application Search by address or application number to view the status of an application and determination documents (where a web-enabled version is available). See our document viewing guide for help. | Application Tracking | Everyone (using a tracking number) |
| My Lodged Applications | Registered users only (no tracking number needed) | |
| Update my contact information Change your name, address, email and phone. | My Details | Registered users only |
| Create Customer Request (Update My Contact Details) | Everyone | |
| Update my business details Or add a new business to your existing account. (??) | My Organisation | Registered users only |