Neuron introduced a mandatory reaction test on the app during peak night hours to help with safer riding practices and support compliance with local regulations.

The test evaluates a person’s alertness, and it must be passed to unlock the e-scooter. If they fail a test, there is a 15-minute cooling off period before they can try again. There are only three attempts to pass the test and access the e-scooter.

E-scooter riders must comply with the trial rules and are subject to the same drink and drug driving laws as motor vehicle drivers. Should you see any concerning behaviour, please report it to the Police Assistance Line on 131 444.