Neuron's e-scooters are all fitted with registration plates on the back and front, which makes it easy for people to report any issues. Community members are encouraged to report irresponsible behaviour or vandalism to the Neuron team. There are details on how to do this on Neuron’s e-scooters and website.

In addition, as part of the trial requirements from Transport for NSW, a Working Group has been set up featuring representatives from NSW Police, NSW Health, Council, Transport for NSW and Neuron. The purpose of this group is to monitor, manage the e-scooter trial, and provide regular updates to Transport for NSW