As well as receiving in-app instructions on how to park correctly, all e-scooter riders are required to submit an ‘End of Trip’ photo, a feature which requires riders to take and submit a photo of their parked e-scooter after each ride. Riders will also be offered incentives to park in ‘preferred parking’ locations.

All Neuron e-scooters are fitted with a Topple detection feature, which alerts Neuron’s operations team if an e-scooter has fallen, who then prioritises repositioning it.

No parking zones will be in place in areas where it is not suitable for e-scooters to be parked and these will be clearly marked in the Neuron app. Any incorrectly parked e-scooters can be reported to Neuron’s 24/7 support team to be corrected.