We send out rates notices in July each year. If you don’t pay in full, we will send you a reminder notice each quarter.
You can get your rates notice:
- By mail: We will automatically post notices to you unless you sign up for a different option.
- By email: register to get your rates notices by email. This option also lets you link multiple properties, see your rates history back to July 2022, and add a second recipient for rates notices.
- Through BPAY View: sign up to BPAY View to get bills and statements sent straight to your online financial account. Contact your financial institution if you need help with BPAY View.
How to read your rates notice
Download our guide below to help you understand the different parts of your rates notice.
How to read your rates and charges notice PDF, 250.96 KB
Copies of your rates notice
If you need a copy of your current rates notice, call us on (02) 4227 7111 during business hours. There’s no charge to get a copy of your current rates notice.
You can also apply online for rates notices from previous years only.
Before you can apply, you need to log in or register in our Online Services system.
Once you are logged in, select Lodge an Application, then Council Services and Rates Notice Copy.
Please note that fees apply for copies from previous financial years.