Report an issue
Pick a topic below to report an issue to Council.
If you can't find what you're looking for, please use the enquiry form below to contact Council.
Urgent issues
For urgent Council-related safety issues, call (02) 4227 7111.
This service is available 24 hours a day, 7 days a week.
If you're calling out of business hours, please choose option 1 to be put through to our after-hours service.
Track a request
Use the button below and enter a tracking number to see the status of a request.
Common issues not managed by Council
Below are details of where you can report some common issues that we don't handle.
Endeavour Energy looks after street lights in our city. You can report problems to them:
- On the Endeavour Energy website, or
- Call 131 003.
Report problems with water mains and sewers through Sydney Water's website or on 13 20 90.
Sydney Water also provides sewer diagrams and prints.
Transport for NSW looks after state and main roads like the M1 Princes Motorway, Bulli Pass and Lawrence Hargrave Drive.
If you want to check if a road is managed by Council or Transport for NSW, call us on (02) 4227 7111.
Report damage to Telstra phone pits, pillars, cables or other equipment on Telstra’s website.
Contact SafeWork NSW to report work site safety issues.
If you think an outdoor smoking ban has been broken, report it to NSW Health.