These are services you can use if you find it hard to communicate in English.
Language aides are people who work at Council and can speak languages other than English. They are not professional interpreters, but can help customers who are dealing with Council.
We currently have language aides for:
- AUSLAN (sign)
There is no cost to use our language aides.
Please ask our staff if you’d like a language aide to help you.
Interpreters can work with you to communicate with government, community groups or private businesses. This can be for things like casework, community consultations, conferences or meetings.
The following organisations are available if you need an interpreter to help you with language support:
- Face-to-Face Interpreter Services NSW - Multicultural NSW
- TIS Online for agencies | Translating and Interpreting Service (TIS National)
Please note: Council no longer delivers Interpreter Services. Language aides are available to help customers who are dealing with Council - see the section above for details.
Translations are language interpretations made in writing. Our interpreter service does not offer written translations.
You can get written translations through Service NSW. For more information see their website, call 13 77 88 or visit the Wollongong office at 90 Crown Street, Wollongong.
See our English Language Support Directory to find local groups and resources that can support newly arrived migrants.
You can use the Australian Government’s Translating and Interpreting Service to deal with Council in languages other than English.
To phone Council using this service, call 13 14 50 and ask them to connect you to Wollongong City Council on (02) 4227 7111.
For more information visit the Translating and Interpreting Service website.
Documents in community languages
|PDF File||Language-Aide-Translation-in-Greek.pdf||117.0 KB|
|PDF File||Language-Aide-Translation-in-Italian.pdf||93.0 KB|
|PDF File||Language-Aide-Translation-in-Macedonian.pdf||112.4 KB|
|PDF File||Language-Aide-Translation-in-Polish.pdf||109.0 KB|
|PDF File||Language-Aide-Translation-in-Serbian.pdf||103.9 KB|
|PDF File||Language-Aide-Translation-in-Spanish.pdf||68.2 KB|
|PDF File||Language-Aide-Translation-in-Turkish.pdf||94.5 KB|
|PDF File||Beach-Safety-Arabic.pdf||3.8 MB|
|PDF File||Beach-Safety-brochure-Swahili.pdf||854.3 KB|
|PDF File||Beach-Safety-Burmese.pdf||4.0 MB|
|PDF File||Beach-Safety-Chinese.pdf||4.0 MB|
|PDF File||Beach-Safety-English.pdf||4.3 MB|
|PDF File||Beach-Safety-Farsi.pdf||3.9 MB|
|PDF File||Beach-Safety-Hindi.pdf||3.9 MB|
|PDF File||Beach-Safety-Macedonian.pdf||4.0 MB|
|PDF File||Beach-Safety-Vietnamese.pdf||4.0 MB|
|PDF File||Swimwear-flyer-Arabic.pdf||516.4 KB|
|PDF File||Swimwear-flyer-Chinese-Mandarin.pdf||605.8 KB|
Websites with beach safety information in different languages
Videos in community languages
- Online Services
- Household Recycling and Waste
- Pay Your Rates
- Other Payments
- Trees on Your Property
- Alterations and Additions
- New Homes
- Granny Flats
- Residential Subdivision
- Backyard Pools and Spas
- Decks, Driveways and More
- Roof Cleaning and Restoration
- On-site Sewage Systems
- Fire Safety
- Property Addressing
- Wood Heaters
- Activity Applications
- Property Information
- Book a Space
- Apply for a Grant
- Filming and Photography
- Language Services
- Update Your Details