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Wollongong City Council

Other Payments

If you’ve received an invoice from Council, use one of the links below to make a payment online.

Looking for rates payments? Visit the Pay Your Rates page.

If you need help, call us on (02) 4227 7111 during business hours.

How to find your payment reference number

When you click a link above to make a payment, you’ll be asked to enter a payment reference number.

Use the customer number shown on your invoice. It’ll be in the top right hand corner, and should look something like this:

Example of customer number on an invoice

Other ways to pay

If you don't want to pay online with a card, check your invoice for information about other payment methods.

Most invoices from Council can also be paid these ways:

  • Mail a cheque to Locked Bag 8821, Wollongong DC 2500
  • In person with cash, cheque, credit card or EFTPOS at our Customer Service Centre, 41 Burelli Street, Wollongong between 8.30am and 5pm on working weekdays.

If you’re paying by cheque, make it payable to ‘Wollongong City Council’ and mark it ‘not negotiable’.

If you need help, call us on (02) 4227 7111.