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City of Wollongong

Communication Help

Do you need help with English?

If you don’t speak English well, or at all, you can call the Australian Government’s Translating and Interpreting Service (TIS) on 131 450. State the language of interpreter you need, and ask to be put through to Wollongong City Council on 02 4227 7111.

You will not be charged for this service.

We also have staff who can speak several community languages and may be able to help you when you're dealing with Council. Visit our Language Help page for details.

People with hearing or speech impairment

If you're deaf, or have a hearing impairment or speech impairment, you can contact us through the National Relay Service on 13 36 77, or by using Deaf Connect.

Common questions in Easy English

We have a list of questions we are asked a lot with simple answers on our Common Questions in Easy English page.