Our Customer Service team are available to help you from 9am - 5pm weekdays.
Phone
Call us on (02) 4227 7111.
This is also our after-hours number for urgent Council-related issues. Choose option 1 to be put through to our after-hours service.
Visit
Our Customer Service Centre has reopened.
People visiting our administration building must follow NSW health rules – this includes wearing a face mask if you’re aged over 12 years.
Please note, Duty Officer enquiries remain by phone only.
Our Customer Service Centre at 41 Burelli Street, Wollongong is open 9am - 5pm weekdays (except Public Holidays).
Web chat
Chat with our Customer Service team online between 9am and 4.30pm.
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Report an Issue
- Air or Water Pollution
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- Drains and Stormwater Pits
- Food Issues
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- Park Maintenance Issues
- Playground and Sportsground Issues
- Roads and Footpaths
- Rubbish and Recycling Issues
- Traffic and Parking Issues
- Trees, Grass and Plants
- Website Issues
- Compliments, Complaints and Feedback
- Talk to Us
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