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Wollongong City Council

Talk to Us

Our Customer Service team are available to help you from 9am - 5pm weekdays.


Call us on (02) 4227 7111.

This is also our after-hours number for urgent Council-related issues. Choose option 1 to be put through to our after-hours service.


Our Customer Service Centre at 41 Burelli Street, Wollongong is open 8.30am - 5pm weekdays (except Public Holidays).

Web chat

Chat with our Customer Service team online between 9am and 4.30pm.

Let's start with respect

We are all part of this community.
We value you.
Please respect us.

Aggressive or offensive behaviour will not be tolerated.