If a parking meter isn’t working, call the Parking Meter Fault Line on 1300 994 392.
You should purchase a ticket from the next nearest working meter.
If you have paid twice because of a faulty meter, you can get the cost of the second ticket refunded if you reported the fault. Fill in a Parking Meter Refund Request Form PDF, 32.47 KB PDF, 32.47 KB and bring it with the original ticket to our Customer Service Centre at 41 Burelli Street, Wollongong.
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