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Wollongong City Council

Business in Wollongong CBD

Wollongong’s Central Business District (CBD) is a hive of business activity – from Crown Street Mall and major shops to professional services, restaurants and cafes.

Visit the Wollongong CBD website to find out about events happening in the heart of our city.

Crown Street Mall is at the heart of our City Centre.

Visit our Crown Street Mall page for information you need to know if you run a business in the Mall.

We have a dedicated team who work to manage and promote our CBD. They can help you with information and advice about permits, managing issues, promotions, events and more.

You can contact the City Centre team by email or on (02) 4227 7111.

Wollongong City Council actively promotes the City Centre through marketing and activation initiatives. We also regularly partner with businesses in the City Centre to keep our CBD active and make it a great place to visit, shop and socialise.

To learn more, get in touch with our City Centre team by email or call (02) 4227 7111.

List your business on the Wollongong CBD website

If you run a business in the City Centre, you can list it for free on our Wollongong CBD website.

Property owners in the city centre pay a levy on their Council rates to help fund safety and crime prevention activities, including our CCTV network and graffiti removal.

A special levy also applies to properties in Crown Street Mall. This goes towards promoting, managing, cleaning and maintaining the Mall.

We work to support people with disability and make it easier for everyone to access our public spaces. This includes the City Centre.

It’s against the law to make public spaces like footpaths, walkways and pedestrian malls inaccessible for people with disability. Business owners should help to keep these areas clear.

Make sure that obstacles like A-frame signs, racks or tables with merchandise, displays, and outdoor dining tables and chairs are kept out of the accessible path of travel.

Read our Disability Inclusion Action Plan PDF, 14640.58 KB or call us on (02) 4227 7111 for advice about making your business more accessible.

Vision Illawarra Navability map for wheelchair users

Vision Illawarra's website has a Navability map that shows footpaths, shared pathways and trails accessible by wheelchair in the Wollongong City Centre. It also includes an effort ratings guide.

Go to the Navability map.

B-Hub is now onsite in Wollongong with free, confidential advice to help you start, run, adapt and grow your business.

It’s a tough time for local businesses. In recognition of the challenges many of you are facing, Wollongong City Council and Southern Region Business Enterprise Centre (SRBEC) have partnered to bring you B-Hub: a small business support hub ready to provide you with tailored advice and support.

All businesses in the Wollongong City Council area are invited to improve their skills and develop solutions for their long-term sustainability as we move beyond COVID-19.

B-Hub is located at 93 Crown Street, Wollongong and is open Monday to Friday from 10am to 2pm.

For more information, visit the SRBEC website or call 0409 889 129.

Our 'I Belong in the Gong' project promotes the message that threats and harassment are not okay and won’t be tolerated in our city.

Businesses in our City Centre can join this initiative and become safe places for people to seek assistance if they feel threatened. If you'd like to take part, email our Community Safety team, or call us on (02) 4227 7111.