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Wollongong City Council

Crown Street Mall

If you run a business in Crown Street Mall or Globe Lane, there are some important rules you need to know.

We have a dedicated City Centre team who can help you with advice and information. Email them or call (02) 4227 7111 to have a chat.

You can also visit the City Centre website to find out about events happening in Crown Street Mall and the surrounding area.

We have a security team who regularly patrol Crown Street Mall. If you need help or want to report an incident, use the contacts below:

  • Crown Street Mall Security 0418 425 154 or (02) 4225 3861
  • Wollongong Central, GPT Security 0411 457 727
  • Wollongong Police (02) 4226 7899.

In an emergency, call 000 for Police, Fire or Ambulance. You should also notify the relevant security contact above that emergency services have been called.

Crown Street Mall is a pedestrian area, and there are restrictions on vehicles to keep people safe.

Vehicle entry permits for Globe Lane can be arranged for vehicles servicing properties in Crown Street Mall and Globe Lane. This could include emergency trade work, construction, special events, cash handling or other deliveries.

To arrange vehicle access for your business, contact our City Centre team by email or on (02) 4227 7111 during business hours.

Waste from businesses

As a business owner or operator, you are responsible for waste generated by your business. You need to make sure it is collected by a commercial waste provider and disposed of properly.

Public bins

Council looks after public garbage bins throughout the City Centre. These are strictly for public use, and should not be used to dispose of business waste.

If you notice a problem with public bins, please call (02) 4227 7111 during business hours or report it to us online.

If you need to use part of the Mall for construction or other works like installing a new sign or shop front, you must get approval from the City Centre Management team first. Email or call them on (02) 4227 7111 for assistance.

You may also need to apply to Council for a permit before work starts. See our Works on Roads and Footpaths page for more information.

Crown Street Mall is home to regular markets that feature local fresh produce, handmade and creative products and unique, quality pieces.

You can find details about markets, including the organisers' contact information, on our City Centre website.

Crown Street Mall is a great place to hold an event, performance, fundraising activity or promotion for your business.

You can read about the rules that apply to events in the Mall in our Crown Street Mall Activity Policy PDF, 330.45 KB.

To discuss holding an activity in the Mall, call (02) 4227 7111 or email our City Centre team.

Events

Apply online to hold a festival, concert, entertainment show or other event in Crown Street Mall.

Fundraising

You need permission to hold any fundraising activity in Crown Street Mall. Read Attachment 3 of our Crown Street Mall Activity Policy PDF, 330.45 KB to find out about the rules for fundraising. You can then apply online for approval.

Promotions

If you want to promote a product or service, including giving away samples or handing out advertising material, you should read Attachment 4 of our Crown Street Mall Activity Policy PDF, 330.45 KB.

Apply online for approval to hold a promotion in the Mall.

Wollongong City Council actively promotes the City Centre through marketing and activation initiatives.

Our current 'Centre of It All' campaign includes images and marketing material that business in the Mall can use and share. To learn more, get in touch with our City Centre team by email or call (02) 4227 7111.

We welcome performers of all ages to apply to busk in Crown Street Mall.

Visit our City Centre website for details about busking permits and conditions.

Our 'I Belong in the Gong' project promotes the message that threats and harassment are not okay and won’t be tolerated in our city.

Businesses in our City Centre can join this initiative and become safe places for people to seek assistance if they feel threatened. If you'd like to take part, email our Community Safety team, or call us on (02) 4227 7111.