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City of Wollongong

Key Emergency Contacts

If someone's life is at risk:

Phone 000 for life-threatening emergencies Or call 112 from your mobile

Call 106 if you are Deaf or have a speech or hearing impairment This is a Text Emergency Call from teletypewriters (not an SMS service)

Other contacts

Emergency agencies

OrganisationPhone
NSW State Emergency Service132 500
NSW Rural Fire ServiceBush Fire Info Line 1800 679 737
Fire and Rescue NSWCall 000 (or 112 from your mobile) for life-threatening emergencies
PoliceCall 000 (or 112 from your mobile) for life-threatening emergencies

For all other matters, call Police Assistance Line 131 444 
Ambulance NSWCall 000 (or 112 from your mobile) for life-threatening emergencies

For non-urgent medical advice, call Health Direct Australia on 1800 022 222
Marine Rescue NSW(02) 9450 2468
National Security Hotline
(including counter terrorism)
1800 123 400

Council-related issues

For urgent Council-related issues, such as a public hazard or safety issue, call (02) 4227 7111. This is also our after-hours number. Choose option 1 to be put through to our after-hours service.

Service providers

OrganisationPhone
Sydney Water132 092
Endeavour EnergyElectrical emergency 131 003
General enquiries 131 718 
Australian Gas Networks1800 676 300
Jemena Gas131 909

Transport

OrganisationPhone
Transport for NSWTraffic Enquiry Line 132 701
Report a traffic incident 131 700 
Sydney Trains131500

Animals

OrganisationPhone
RSPCA(02) 4271 3410
WIRES Wildlife Rescue1300 094 737

Translating and relay services

If you do not speak English well, you can call the Translating and Interpreting Service on 131 450 and ask them to contact any of the numbers above to interpret for you.

The National Relay Service is also available for people who are deaf or have a hearing or speech impairment.

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